🔄 Refund & Return Policy Last Updated: June 06, 2026

  1. Quality Assurance All products are thoroughly inspected and pass strict quality checks before dispatch to ensure proper functionality and condition.
  2. 7 Day Return & Refund Policy Customers may request a return or refund within 7 days of delivery only if all of the following conditions are met:
    • The product is unused
    • Original packaging, accessories, and seals are intact
    • The product has not been damaged, altered, or swapped

Requests made after 7 days from delivery will not be accepted under any circumstances.

  1. Mandatory Unboxing Video A continuous unboxing video is mandatory for all refund or replacement claims. The video must clearly show:
    • Opening of the sealed courier parcel
    • Visible shipping label
    • Clear condition of the product

Claims submitted without an unboxing video will not be entertained.

  1. Non Returnable Cases Refunds or returns will not be accepted in the following cases:
    • Product is used or damaged after delivery
    • Packaging, accessories, or manuals are missing
    • Claim is made after 7 days of delivery
    • No valid unboxing video is provided
    • The return or refund request is made without a valid, verifiable reason
    • The product is functioning correctly and matches the description provided at the time of purchase
  2. No Refund on Unjustified Claims Pack Tech reserves the right to reject any return or refund request that lacks genuine cause. If upon inspection the returned product is found to be in working condition, undamaged, and matching the original product description, no refund or replacement will be issued. Customers attempting to misuse the return policy will have their claim denied and the product will be returned to them at their own shipping cost.
  3. Refund or Replacement Process If a claim is approved after verification:
    • Replacement or refund will be processed accordingly
    • Refunds are issued through the original payment method only
  4. Support & Communication All refund and return related queries are handled via WhatsApp, call, or email.

📞 Call / WhatsApp: 0319-7796418 📧 Email: packtech2026@gmail.com 🌐 Website: www.packtech.store 🕐 Support Hours: 10:00 AM – 8:00 PM (Mon–Sat)